EVALUATION OF INFORMATION SYSTEMS IN ENHANCING LIBRARY SERVICE DELIVERY AND DEVELOPMENT AT BAZE UNIVERSITY, ABUJA– NIGERIA

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dc.contributor.authorISYAKA, Abdullahi Dankwalba
dc.date.accessioned2026-07-28T19:35:10Z
dc.date.available2026-07-28T19:35:10Z
dc.date.issued2026
dc.descriptionJournal of Library and Information Management Forum
dc.description.abstractThis study evaluates the effectiveness of information systems (IS) in enhancing library service delivery and institutional development at Baze University Library, Abuja. One research question was raised to find out to what extent do integrate information systems (people, processes, and technology influence library service delivery and institutional development at Baze University Library, a mixed-method approach was adopted, combining quantitative survey data from library staff and users with qualitative insights from interviews and system usage reports. Secondary data from academic literature and institutional documents further supported the analysis. Findings reveal that integrated information systems significantly improve access to information resources, service efficiency, user satisfaction, and institutional visibility. Key systems identified include the Integrated Library System (ILS), digital institutional repository, electronic databases, and library management platforms. The study highlights challenges related to staff training, system integration, and change management, which affect optimal system utilization. The study concludes that integrated information systems significantly enhance library service delivery and contribute to institutional development at Baze University Library. By aligning people, processes, and technology, the library has improved access to information resources, service efficiency, user satisfaction, and institutional visibility The paper recommends continuous professional development, improved system integration, and strategic investment in scalable digital infrastructure to enhance library services and institutional development in private universities
dc.identifier.urihttps://kubanni.abu.edu.ng/123456789/13250
dc.language.isoen
dc.publisherLibrary and Information Management Forum Vol. 28. No. 1 2026
dc.titleEVALUATION OF INFORMATION SYSTEMS IN ENHANCING LIBRARY SERVICE DELIVERY AND DEVELOPMENT AT BAZE UNIVERSITY, ABUJA– NIGERIA
dc.typeArticle
dspace.entity.type
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