CUSTOMER - MIX OF NIGERIAN RURAL BANKS: A CASE STUDY OF UNITED BANK FOR AFRICA PLC RANO BRANCH

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Date
1992-12
Authors
CHUKWUMA, ONUORA
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Abstract
The Federal Government of N i g e r i a throuqh t h e C e n t r a l Bank of N i g e r i a , embarked upon a n a t i o n - w i d e r u r a l banking programme, o s t e n s i b ly w i t h t h e aim of encouraging the use of banks by r u r a l i n d i v i d u a l s , thereby mopping up enormous r u r a l funds for more p r o d u c t i v e r e - d i s t r i b u t i on and r e - i n v e s t m e n t through the banking system. A f t e r many years of the e x i s t e n c e of the Rural Banking Programme, it is n e c e s s a r y to f i n d out now t r u l y r u r a l where a r e t h o s e banks l o c a t e d i n t he r u r a l a r e a s. In t h i s s t u d y , based on t h e UBA Rano Branch, t h e r u r a l i t y of r u r a l banks was measured p r i n c i - p a l l y by means of p e r c e n t a g e comparison of the maximum d e p o s i t s ever made at any time by v a r i o us c a t e g o r i e s of c u s t o m e r s ; l e a d i n g to e v a l u a t i o n of t h e p e r c e n t a g e p a r t i c i p a t i o n by r u r a l i n d i v i d u a l s. The f i n d i n g is b r i e f l y t h a t p a r t i c i p a t i o n by r u r a l i n d i v i d u a l s is s t i l l meagre, but nevert h e l e s s government e f f o r t is i m p r e s s i v e and h o p e f u l . Finally, to hasten the realisation of optimal rurality in rural banking, a number of measures such as the use of "Saveway Stamps" are recommended.
Description
A PROJECT SUBMITTED TO THE POSTGRADUATE SCHOOL AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER OF BUSINESS ADMINISTRATION DEGREE DEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF ADMINISTRATION AHMADU BELLO UNIVERSITY ZARIA.
Keywords
CUSTOMER,, MIX,, NIGERIAN RURAL BANKS,, CASE STUDY,, UNITED BANK FOR AFRICA,, KANO BRANCH
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