RISK COMMUNICATION AS A TOOL FOR INFORMATION RESOURCES AND SERVICES PROVISION IN UNIVERSITY LIBRARIES IN NORTHERN STATES OF NIGERIA
RISK COMMUNICATION AS A TOOL FOR INFORMATION RESOURCES AND SERVICES PROVISION IN UNIVERSITY LIBRARIES IN NORTHERN STATES OF NIGERIA
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Date
2011
Authors
UMAR, Lawal
MOHAMMED, Zakari
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Abstract
Risk Communication is an important tool for disseminating information and understanding about a
risk management decision. This paper examines risk communication as a tool for effective
information service provision in University libraries in Northern States of Nigeria. The type of
media used for risk communication as well as the types of messages and information
communicated to the library customers were identified and discussed. Survey research method was
used and University Librarians; head of Divisions, Units and other operational library staff were the
subject of this study. It was discovered that posters, meetings, sign/symbols, notice boards, library
newsletter, and complaint/suggestion boxes were the common communication media used for
disseminating risk related messages and information in University libraries studied. The need for
university libraries to establish/appoint Risk Officers among their staff in all their branches and
divisions with Library Risk Management Officer (LRMO) who will coordinate risk communication
processes in all the branches and divisions of the library is highly advocated. The paper concluded
that university libraries studied have realised the importance of risk communication as an integral
element of library management.
Description
Academy Librarian
Nigerian Defence Academy, Kaduna