EVALUATION AND COMPARATIVE ANALYSIS OF THE QUALITY OF SERVICE OF GSM AND CDMA CELLULAR NETWORKS IN ZARIA

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Date
2014-02
Authors
KIYEA, CELINUS
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Abstract
The research was focused on evaluation and comparative analysis of the QoS of some selected GSM (Globacom and Zain) and CDMA (Starcomms and Visafone) networks in Zaria. Data for the purpose was collected for both intra and inter calls from ten different areas in Zaria by call centre Operators and the researchers, where a total of eight thousand nine hundred and sixty (14 days x 10 different areas x 4 times x 16 call combinations) calls were made. The averages of each day were found and recorded in tables and used for analysis. The daily trend for each KPI for each network type and data collection site was shown using line graphs while the comparison of GSM inter and intra networks as well as CDMA inter and intra network for the KPIs (Key Performance Indicators) under study was shown using bar charts. The work therefore revealed that GSMs operators’ performance in Zaria is better than the CDMAs and at the same time Globacom’s performance is better than Zain’s while Starcomms is better than Visafone. It also showed the most preferable network for each data collection site. Mean while the values gotten for the KPIs were just closer or very slightly above most of those of the set standards. The conclusion was drawn and recommendations made. All the works of other authors were fully referenced
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A THESIS SUBMITTED TO THE SCHOOL OF POST GRADUATE STUDIES, AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTERS DEGREE IN COMPUTER SCIENCE. DEPARTMENT OF MATHEMATICS, FACULTY OF SCIENCE AHMADU BELLO UNIVERSITY, ZARIA, NIGERIA FEBRUARY, 2014
Keywords
EVALUATION,, COMPARATIVE,, ANALYSIS,, QUALITY,, CDMA,, CELLULAR,, NETWORKS, ZARIA
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