EFFECTS OF EMPLOYEE TURNOVER ON CONSTRUCTION PROJECTS IN ABUJA, NIGERIA
EFFECTS OF EMPLOYEE TURNOVER ON CONSTRUCTION PROJECTS IN ABUJA, NIGERIA
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Date
2018-08
Authors
MOSES, E.J. MSHALGARU, I.H. ABUBAKAR, Muawiya
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Abstract
Employee turnover had been identified to be one of the most expensive and difficult workforce challenge facing the
construction industry and its project delivery operations due to human capital cost. The purpose of the study is to
evaluate the effects of employee turnover on construction project operations. A total of eighty-three (83)
questionnaires were distributed to a total population of ninety- three (93) Medium Tax Compliance Building and
Civil Engineering Construction Firms in Abuja, Nigeria as obtained from Federal Inland Revenue Service
(FIRS) December 2016 Tax year. Seventy five (75) were returned, checked and found suitable for the study. The
questionnaires were distributed using purposive non-random sampling method and snowball sampling method to
identify the respondent from the total population of Abuja construction firms on a likert type scale of 1-5. The
responses were analysed using Relative Importance Index to determine the predictive power of the factors considered.
The study identified employees as brain box of an organisation and their turnover may lead to lost organisational
corporate memory thereby leading to the organisation being vulnerable in many fronts. Employee turnover disrupts
and negatively affects the performance of the project team, the project operations, and potentially negates the
competitive advantage of organisations in which it occurs. The study concluded that high turnover rates typically
mean companies are doing a poor job selecting the right employee(s), failing to provide a motivating work
environment or losing out to employers that offer better pay and benefits. The study therefore recommended that
employers should create a workplace culture that support high performers financially, intellectually and
psychologically while at the same time efficiently and fairly weed out poor performers.
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Department of Building Ahmadu Bello University, Zaria, Nigeria Corresponding author; mosesehinlaro@gmail.com Tel:+23408131109592