PROFESSIONALS’ PERCEPTIONS ON THE IMPORTANCE OF KNOWLEDGE MANAGEMENT PRACTICES AND ITS EFFECT ON CONSTRUCTION PROJECT PERFORMANCE IN NIGERIA
PROFESSIONALS’ PERCEPTIONS ON THE IMPORTANCE OF KNOWLEDGE MANAGEMENT PRACTICES AND ITS EFFECT ON CONSTRUCTION PROJECT PERFORMANCE IN NIGERIA
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Date
2016-11
Authors
IDRIS, Hamza
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Abstract
The systematic management of vital knowledge is seen to enhance the efficiency and effectiveness of organisations such as construction firms through the practice of knowledge management. However there have been several set back in the use of Knowledge management in addressing problem associated with project performance and managing of project knowledge in Nigeria. The study aimed at assessing the professionals‟ perceptions on the importance of knowledge management practices and its effect on construction project performance. The research implored quantitative method of data collection in which structured questionnaire was used. The study population constitute 1962 construction firms and out of which a sample population of 209 construction firms were identified for this study. Data for the analyses were collected using multi-stage random sampling method and analysed using descriptive statistics with the aid of SPSS version 20.0. The study reveals that team encouragement to share knowledge was the most important Knowledge management practice attribute identified (RII=0.87). “Standard platform to capture and share knowledge” (RII=0.78), and “Team separation after completion of project” (RII=0.77) were ranked first as the factors affecting the capture and reuse of project knowledge respectively.Findings on perceived effect of Knowledge management practice on project shows that, “senior management support/commitment in knowledge creation and use” (M=3.96)was perceived to have anoverall effect on performance. Furthermore, the level of association of knowledge management practice on time, cost and quality reveals that, “project time” is significantly associated with “stimulating innovation and knowledge creation” (Sig level = 0.001). “Project quality” is significantly associated with“building the right know-how and expertise” (Sig level = 0.001).Lastly “using accessible knowledge in decision making” (Sig level = 0.005) is significantly associated with“project cost”.
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The study concludes based on the professional‟s perception that team work is vital in knowledge management practices. Therefore, the study recommends encouragement of project team to share knowledge, develop standard platform to capture knowledge, management of team separation after project completion,in order to improve project performance in the construction industry.
Description
A DISSERTATION SUBMITTED TO THESCHOOL OF POSTGRADUATE STUDIES, AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER OF SCIENCE DEGREE IN CONSTRUCTION MANAGEMENT DEPARTMENT OF BUILDING, FACULTY OF ENVIRONMENTAL DESIGN AHMADU BELLO UNIVERSITY, ZARIA, NIGERIA
Keywords
PROFESSIONALS’ PERCEPTIONS,, KNOWLEDGE MANAGEMENT PRACTICES,, EFFECT,, CONSTRUCTION PROJECT PERFORMANCE,, NIGERIA