THE ROLE OF ARTIFICIAL INTELLIGENCE (AI) ON PROFESSIONAL LIBRARIANS’ SERVICE DELIVERY IN TERTIARY INSTITUTIONS OF YOBE STATE
THE ROLE OF ARTIFICIAL INTELLIGENCE (AI) ON PROFESSIONAL LIBRARIANS’ SERVICE DELIVERY IN TERTIARY INSTITUTIONS OF YOBE STATE
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Date
2025
Authors
Bukola AGBOOLA
Regina Enajite BRISIBE
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Publisher
Library and Information Management Forum
Abstract
The study examines the roles of artificial intelligence (AI) on professional librarians’
service delivery in tertiary institutions of Yobe State. The study was guided by three (3)
objectives and three (3) research questions. A survey research design was used for the
study targeting a population of sixty-four (64) professional librarians of tertiary
institutions in Yobe State. Total enumeration sampling technique was employed to
ascertain the target respondents. Questionnaire was the main instrument used for the study.
Sixty-four (64) copies of the questionnaire were administered to the respondents, sixty-one
(61) copies were retrieved and found usable for analysis. This represents 95% of the
response rate. Data were gathered through self-designed questionnaire and were analyzed
using descriptive statistics of frequency count, percentages and mean score. The analyses
revealed a grand mean of 2.45 indicating that respondents agreed artificial intelligence
plays a vital roles in reference services in academic libraries, and the result reports a grand
mean of 2.75 indicating lack of sufficient infrastructure to adopt AI in tertiary institution
libraries, erratic power supply and low awareness level by librarians on how to apply AI
for their service needs indicated severe challenges militating against the adoption of
artificial intelligence in academic libraries.
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Library and Information Management Forum