WEB TECHNOLOGIES DEPLOYMENT FOR EFFECTIVE LIBRARY SERVICE DELIVERY: EVIDENCE FROM CHUKWUEMEKA ODUMEGWU OJUKWU UNIVERSITY LIBRARY, IGBARIAM, ANAMBRA STATE, NIGERIA
WEB TECHNOLOGIES DEPLOYMENT FOR EFFECTIVE LIBRARY SERVICE DELIVERY: EVIDENCE FROM CHUKWUEMEKA ODUMEGWU OJUKWU UNIVERSITY LIBRARY, IGBARIAM, ANAMBRA STATE, NIGERIA
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Date
2026
Authors
AUGUSTA, Chioma Ezeabasili
WILLY, Janet Chiamaka
Journal Title
Journal ISSN
Volume Title
Publisher
Library and Information Management Forum Vol. 28. No. 1 2026
Abstract
This study investigated the adoption and use of web technologies in library service delivery at
Chukwuemeka Odumegwu Ojukwu University Library, Igbariam. Two research objectives
guided the investigation, focusing on the adoption and utilization of web technologies for
library service delivery. The study adopted a quantitative approach using a descriptive survey
research design. A census sampling technique was employed to include all 23 librarians in the
library under study. Data were collected using a structured questionnaire and an observational
checklist, while descriptive statistics including frequencies, percentages and mean scores, were
used for data analysis. The findings revealed that core web technologies, such as electronic
databases, social media platforms, and institutional repositories, are widely adopted and
effectively utilized in service delivery. However, advanced technologies, including Web 2.0
applications, cloud computing, mobile applications, and the Online Public Access Catalogue
(OPAC), have not been adequately adopted or utilized. The study concluded that the library
has made appreciable progress in integrating essential Web technologies into its services,
greater efforts are required to embrace emerging digital technologies. It therefore
recommended increased investment in web technologies, continuous professional development,
and regular capacity-building programmes for librarians to strengthen technology-driven
service delivery and accelerate digital transformation in academic libraries. The findings
contribute to the growing body of knowledge on the role of web technologies in enhancing
library service delivery in Nigerian university libraries
Description
Journal of Library and Information Management Forum