BRIDGING THE DIGITAL DIVIDE, EMPOWERING COMMUNITIES: THE ROLE OF INFORMATION PROFESSIONALS IN ADVANCING SOCIAL JUSTICE IN DEVELOPING CONTEXTS
BRIDGING THE DIGITAL DIVIDE, EMPOWERING COMMUNITIES: THE ROLE OF INFORMATION PROFESSIONALS IN ADVANCING SOCIAL JUSTICE IN DEVELOPING CONTEXTS
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Date
2026
Authors
KABIRU, Muhammed Abdullahi
ATIKU, Abdulkadir
IBRAHIM, Hauwa Zanchita
ALIYU, Fatima
Journal Title
Journal ISSN
Volume Title
Publisher
Library and Information Management Forum Vol. 28. No. 1 2026
Abstract
The persistent digital divide remains a major barrier to equitable access to education,
healthcare, employment, civic participation, and socio-economic opportunities in many
developing countries. This opinion paper examines the critical role of information
professionals, particularly librarians, in bridging digital inequalities and advancing social
justice through inclusive information services. Drawing on existing literature and conceptual
perspectives, the paper explores the multidimensional nature of the digital divide and its
implications for community empowerment and sustainable social development. It highlights
the contributions of information professionals in providing equitable access to information and
communication technologies, promoting digital literacy, advocating for inclusive information
policies, supporting marginalised populations, and fostering civic engagement. The paper
further discusses the challenges limiting the effectiveness of information professionals,
including inadequate funding, weak ICT infrastructure, limited professional capacity, policy
constraints, and socio-cultural barriers. It argues that information professionals have evolved
beyond their traditional custodial roles to become strategic agents of digital inclusion,
community development, and social transformation. To strengthen their contributions, the
paper proposes strategic actions centred on increased investment in library and digital
infrastructure, continuous professional development, and multi-sectoral collaboration among
governments, educational institutions, civil society organisations, and development partners.
The paper concludes that bridging the digital divide is both a technological and social justice
imperative and that empowering information professionals is essential for building inclusive,
resilient, and sustainable communities in developing contexts
Description
Journal of Library and Information Management Forum