QUALITY ASSURANCE IN LIBRARY AND INFORMATION SERVICES IN NIGERIA

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Date
2012-09
Authors
MOHAMMED, Zakari
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Abstract
The paper discusses the essences of quality assurance in library and information service, approaches to quality assurance in library and information service, and the methods of library and information service review. It suggested that the main focus of any library should be to improve and enhance quality service delivery and prevent any type/form of decrease in quality service provision rather than on identifying or developing measures to restore service quality.
Description
A paper presented at the National Workshop on Quality Assurance for Information Managers in Nigeria organised by the Librarians' Registration Council of Nigeria (LRCN) held at the Ehim Top Suites, Km 29 along Abuja-Keffi Expressway between 23rd and 28th Sept, 2012.
Keywords
QUALITY ASSURANCE,, LIBRARY AND INFORMATION SERVICES,, NIGERIA
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