Influence of Conflict Factors on Performance of Construction Projects
Influence of Conflict Factors on Performance of Construction Projects
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Date
2022-09
Authors
SHEKARE, U.M. MUHAMMAD, S. ABUBAKAR, M. ISHAQ, Z.
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Abstract
Conflict is inherent in construction projects due to uniqueness, complexity and involvement of several
stakeholders. Occurrence of conflicts affects projects outcomes if not properly managed. This study
assessed (he influence of factors responsible for conflicts on time, cost and quality performance of
construction projects. A quantitative approach which entails questionnaire survey was adopted. Data
were collected through questionnaire administered to 125 construction professionals, out of which. 83
were properly filled and returned. The data collected was analysed using both descriptive and inferential
statistics. Influence of the conflict factors on project performance parameters was ranked using mean and
standard deviation. Kruskal-Wallis Test was used to determine the statistical significance of the variation
in influence of the conflict factors on lime, cost and quality performance of construction projects. Results
indicated that the influence of all the 21 assessed conflict factors ranges from 'moderate ' to 'high '. 15, 13
and 13 factors have high influence on time, cost and quality performance respectively. Findings of the
study also indicated that the variation in the influence og' conflict factors on time, cost and quality
performance of construction project was statistically not significant (p value obtained is 0.286 for P<
0.05). The study concludes that 13 conflict factors have high influence across time, cost and quality
performance of construction projects. Furthermore, the influence of conflict factors on time, cost and
quality performance of construction projects is similar. The study recommends that construction
stakeholders should strive to minimise the occurrence of factors which give rise to conflict in any given
project so as to achieve optimal project performance.