ORGANISATIONAL QUALITY POLICY PRACTICE OF THE NIGERIAN BUILDING DESIGN FIRMS

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Date
2015
Authors
KADO, D. GARBA, M.M. DODO, Mansir
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Abstract
Quality policy is the overall intentions and direction of an organisation related to quality and it provides the framework for establishing and reviewing organisational objectives while activities managers perform in an effort to implement their quality policy constitute quality management. In the Nigerian context, the issue of quality and standard have been the subject of concern in the country's construction industry. This paper was aimed at studying the practice of the Nigerian Building Design Firms relating to Organizational Quality Policy. Six quality practices were identified under Organizational Quality Policy. Questionnaire survey was used to generate data regarding the quality practices from identified groups of design firms across Nigeria. Average Prevalence, was adopted for data analysis. An overall average prevalence of 73.79% indicated that the Nigerian building design firms were lacking in the aspect of organisational quality policy particularly regarding availability of or update of quality manuals and policies and in the preparation of quality plan for individual projects. Thus it is recommended that the Nigerian building design firms should practically pay attention to the issues relating to organisational quality policy in all its ramifications so that quality can really be achieved in the Nigerian construction industry.
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Department of Building, Ahmadu Bello University, Zaria - Nigeria