Technology Acceptance Model: An Empirical Study of Electronic Health Record among Health workers in Ahmadu Bello University Teaching Hospital, Shika-Zaria, Kaduna State, Nigeria
Technology Acceptance Model: An Empirical Study of Electronic Health Record among Health workers in Ahmadu Bello University Teaching Hospital, Shika-Zaria, Kaduna State, Nigeria
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Date
2019-09
Authors
YUSUF, SEKINAT
SULEIMAN, HUSSAINI
SHEHU MUHAMMED KOKAMI
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Abstract
In Nigeria, patients spend ample time at the clinics waiting to be attended to by healthcare
providers and other clerical staff. A lot of reasons have been associated with the causes of the
long waiting period at the outpatient department in most clinics in developing countries among
which is the issue of manual record keeping. Different pragmatic approaches have been made in
other to reduce the waiting period at the clinics among which is EHR. For EHR to be fully
utilized there be some perceived benefits on the part of the users. The study used Davies (1989)
technology acceptance model (TAM) to explain the user (health workers) acceptance behavior of
EHR in Ahmadu Bello University Teaching Hospital (ABUTH), Shika-Zaria. Two research
questions was raised, the study adopted qualitative methodology. The population of the study
included all the health workers in ABUTH using a clustered sampling technique to randomly
select the respondents and the process of interviewing was stopped the data reached the
saturation stage. Content analysis of data was used to the data. It was discovered that if the
technology is established, it will assist the management in there planning in terms of recruitment
of personals and the use of facility within certain unit in the hospital this will lessen the time
patients wait at the clinic. It can be concluded that if EHR is adopted in the system, there is the
possibility that the technology may be fully utilized because of the inherent perceived ease of use
and usefulness as observed by the health workers there by reducing the time patient spent at the
public health facility
Description
Technology Acceptance, Electronic Health Record, Perceived usefulness,
Perceive ease of use, Acceptance behaviour