STRATEGIES FOR EFFECTIVE LIBRARY AND INFORMATION SERVICES DELIVERY IN THE 21st CENTURY
STRATEGIES FOR EFFECTIVE LIBRARY AND INFORMATION SERVICES DELIVERY IN THE 21st CENTURY
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Date
2026
Authors
EJILA, Iren O
SALEH, Hauwa M.
MUAZU, Sahanatu
2KAJANG, Victor S.
DANBAKI, Cecilia Anthony
Journal Title
Journal ISSN
Volume Title
Publisher
Library and Information Management Forum Vol. 28. No. 1 2026
Abstract
The 21st century has ushered in a transformative era for library and information science (LIS),
characterised by rapid technological advancement, evolving users’ expectations, and the
proliferation of digital transformation. This paper explores effective strategies in library and
information services delivery in the 21st century. It explored how libraries have transitioned
from traditional repositories to hybrid and digital knowledge centres. The study highlights
challenges such as digital divides, information overload, and ethical concerns in data
management and concludes that library as an institution must be proactive, adaptive, and
forward-thinking by implementing these strategies and ensure that their services continue to
meet the changing needs of the society effectively and equitably. The paper concludes that
library as an institution must be proactive, adaptive and forward-thinking by implementing
these strategies and ensure that their services continue to meet the changing needs of the 21st
century society effectively and equitably. The paper recommended curriculum development
among others into how library and information science professionals can adopt new
technologies to sustain their relevance, promote inclusivity and ensure efficient information
delivery in an increasingly complex global landscape.
Description
Journal of Library and Information Management Forum