INTEGRATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES (ICTS) INTO ACADEMIC LIBRARIES: BENEFITS AND CHALLENGES
INTEGRATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES (ICTS) INTO ACADEMIC LIBRARIES: BENEFITS AND CHALLENGES
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Date
2025
Authors
Kasa, M. Gabriel
Okafor, Divine-Favour C.
Journal Title
Journal ISSN
Volume Title
Publisher
Library and Information Management Forum
Abstract
This study investigates the integration of Information and Communication Technologies
(ICTs) in Kashim Ibrahim Library, Ahmadu Bello University, focusing on their role in
enhancing digital resource use, service responsiveness, and librarians’ performance. This
study aimed at investigating the perception of academic librarians of the ICT Division of
Kashim Ibrahim Library on ways by which ICTs integration enhanced the use of the digital
resources of the library. This study adopted a quantitative research methodology and a
survey design to obtain data from 50 academic librarians using a structured questionnaire.
Data obtained were analysed through frequency counts and mean scores on a four-point
Likert scale. Findings reveal that the library’s strategies for ICT adoption recorded a high
overall mean (x̅
= 3.54), highlighting strong commitment to staff training, budgetary
allocation, and internal digital skill development. The benefits derived from ICT use, such
as improved access to up-to-date information and enhanced operational efficiency, showed
a moderate to high positive impact (x̅
= 3.45). However, challenges including
infrastructural deficiencies, poor funding, and low staff literacy persisted, reflected by a
moderate grand mean (x̅
= 3.23). The study concludes that while Kashim Ibrahim Library
demonstrates commendable progress in ICT integration, sustainability demands
continuous investment in infrastructure, capacity development, and participatory ICT
governance. It recommends the implementation of comprehensive strategies, periodic
evaluations, and strengthened collaborations with stakeholders to ensure consistent
technological advancement and responsive service delivery in academic libraries.
Description
Library and Information Management Forum