CHALLENGES IN THE UTILIZATION OF INFORMATION RETRIEVAL SYSTEMS (IRS) FOR HUMAN RESOURCE (HR) FUNCTIONS AT THE NATIONAL YOUTH SERVICE CORPS (NYSC) HEADQUARTERS, ABUJA
CHALLENGES IN THE UTILIZATION OF INFORMATION RETRIEVAL SYSTEMS (IRS) FOR HUMAN RESOURCE (HR) FUNCTIONS AT THE NATIONAL YOUTH SERVICE CORPS (NYSC) HEADQUARTERS, ABUJA
No Thumbnail Available
Date
2025
Authors
Michael Esew,
Muhammad Tijjani Jidda
Hadiza Garba Yakubu
Journal Title
Journal ISSN
Volume Title
Publisher
Library and Information Management Forum
Abstract
This research unraveled the Challenges in the Utilization of Information Retrieval Systems
(IRS) for Human Resource (HR) functions at the National Youth Service Corps (NYSC)
Headquarters, Abuja. One research question guided the study as what are the Challenges
faced by Staff of National Youth Service Corps (NYSC) Headquarters, Abuja when Utilizing
Information Retrieval Systems for HR Functions? The study adopted the Quantitative
Research Methodology with descriptive survey as the design. The Population of the study
comprised 47 staff cutting across the junior, senior and management cadres. The
questionnaire was used as the instrument for data collection. The findings identified
challenges in the utilization of information retrieval systems for human resource functions
as poor integration with other systems, obsolete technology, and data migration problems.
Resistance to change and low levels of digital literacy were brought forward as humanrelated
issues. Financing, weak policy frameworks, poor power supply, and unstable
Internet supply are the constraints on the organisational and physical environment. In
conclusion, the study on the Challenges in the Utilization of Information Retrieval Systems
(IRS) for Human Resource (HR) Functions at the National Youth Service Corps (NYSC)
Headquarters, Abuja, has highlighted that while the adoption of technology is critical for
modern administrative efficiency, significant hurdles remain. The findings reveal that the
effective deployment of IRS within the NYSC is largely hampered by Technical
Challenges, Human-Related Challenges, Organizational Barriers and Environmental
Challenges Affecting IRS Use. It was recommended that there should be training of staff to
deal with the issue of technophobia, budgetary allocations to secure advance technology,
provision of Internet and constant supply of power amongst others.
Description
Library and Information Management Forum