INFLUENCE OF PERSONAL SECRETARIES’ COMPETENCE IN COMPUTER TROUBLESHOOTING ON ACCOMPLISHMENT OF OFFICE TASKS IN THE FEDERAL SECRETARIATS IN NORTH-CENTRAL NIGERIA

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dc.contributor.authorFRANCIS, Uche Ukaike
dc.date.accessioned2014-02-10T09:45:39Z
dc.date.available2014-02-10T09:45:39Z
dc.date.issued2012-07
dc.descriptionA THESIS SUBMITTED TO THE SCHOOL OF POSTGRADUATE STUDIES, AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILMENT FOR THE AWARD OF M.ED IN BUSINESS EDUCATIONen_US
dc.description.abstractThe objective of the study was to determine the Influence of Personal Secretaries’ Competence in Computer Troubleshooting on Accomplishment of Office Tasks in North Central Nigeria. Relevant and related literatures by different authors were reviewed. Survey research design was used to conducted the study. Five specific objectives were sought among which are to: determine the positive effect of competence in identifying computer fault in accomplishment of office tasks, and to determine how fixing computer fault influence accomplishment of office task; five research questions and five hypotheses were formulated to provide a lead to achieving the specific objectives. The population of the study included all the 288 personal secretaries’ in the Federal Secretariats in the North Central. The entire population was used as the sampled size. The instrument for data collection was a structured questionnaire. Descriptive statistics, was used to analyze the data collected, Pearson Product Moment Correlation Coefficient was used to test null at 0.05 level of significance. The findings of the study among others are: That identifying computer fault create confidence in handling office job, and influences the prospect and position of personal secretaries’ in office data processing and that the skills have direct effect on safe keeping of official data in Federal Secretariats, in North-Central Nigeria and that the skill in fixing computer fault creates self reliance in computer data processing and help in safe keeping of official data, among secretaries in Federal Secretariats, in North-Central Nigeria. The researcher made some recommendation among which are: That personal secretaries’ in Federal Secretariats, in North-Central Nigeria should be enrolled into in-service course on the computer troubleshooting by their employers, to improve their skills in handling modern machine, and that personal secretaries’ in Federal Secretariats in North-Central Nigeria should adopt the idea of personal study to acquire more knowledge, so as to be able to compete well in the 21st century office. This is owing to the fact that, the skills in fixing computer fault creates self reliance i.e. not depending on computer specialist to do virtually every minor repairs, also that the position of the personal secretaries’ is secured and the confidentiality of the office information is achieved.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/789
dc.language.isoenen_US
dc.subjectINFLUENCEen_US
dc.subjectPERSONALen_US
dc.subjectSECRETARIES’en_US
dc.subjectCOMPETENCEen_US
dc.subjectCOMPUTERen_US
dc.subjectTROUBLESHOOTINGen_US
dc.subjectACCOMPLISHMENTen_US
dc.subjectOFFICEen_US
dc.subjectTASKSen_US
dc.subjectFEDERALen_US
dc.subjectSECRETARIATSen_US
dc.subjectNORTHen_US
dc.subjectCENTRALen_US
dc.subjectNIGERIAen_US
dc.titleINFLUENCE OF PERSONAL SECRETARIES’ COMPETENCE IN COMPUTER TROUBLESHOOTING ON ACCOMPLISHMENT OF OFFICE TASKS IN THE FEDERAL SECRETARIATS IN NORTH-CENTRAL NIGERIAen_US
dc.typeThesisen_US
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