APPLICATION OF QUEUEING THEORY IN TACKLING THE PROBLEM OF PORT CONGESTION AT APAPA PORT, LAGOS, NIGERIA

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dc.contributor.authorUMARU, Muhammadu
dc.date.accessioned2019-04-02T13:34:28Z
dc.date.available2019-04-02T13:34:28Z
dc.date.issued2018-07
dc.descriptionA THESIS SUBMITTED TO THE SCHOOL OF POSTGRADUATE STUDIES, AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER DEGREE IN STATISTICS DEPARTMENT OF STATISTICS, FACULTY OF PHYSICAL SCIENCES, AHMADU BELLO UNIVERSITY, ZARIA, NIGERIAen_US
dc.description.abstractThe Apapa port is part of the ports operated by the Nigerian Ports Authority which was established in 1955 to oversee the activities and operations of all Nigerian sea ports. Over the years the ports have witnessed tremendous increase in volume of trade causing heavy congestion as ships queue up waiting to discharge importers‟ cargoes. The study demonstrates the applicability of queuing theory models in addressing the problem of congestion in Nigerian Ports, by dealing with the application of multi-queue multi-server queuing model with infinite capacity, First come-First Served model in tackling the congestion problem at the Apapa port, Lagos, Nigeria. The performance indicators of the existing single-queue multi-server model at the general goods cargo terminal of the Apapa port were computed while the results for the performance indicators of the multi-queue multi-server queuing model were also computed and examined. The results obtained were found to be effective in improving port efficiency as it shows that average number of ships in the system (queue and at berth), average queue length, average waiting time of ships in the queue and in the system are reduced in the proposed model by up to 73%, 93%, 78% and 93% respectively. Consequently the study recommended that the multi-queue multi-server queuing model should be the model of choice to solve the ship congestion problem at the Nigerian Ports. This is more so as its implementation is at very minimal cost which is attractive to the port owners.en_US
dc.identifier.urihttp://hdl.handle.net/123456789/11407
dc.language.isoenen_US
dc.subjectAPPLICATION,en_US
dc.subjectQUEUEING THEORY,en_US
dc.subjectTACKLING THE PROBLEM OF PORT CONGESTION,en_US
dc.subjectAPAPA PORT,en_US
dc.subjectLAGOS,en_US
dc.subjectNIGERIA,en_US
dc.titleAPPLICATION OF QUEUEING THEORY IN TACKLING THE PROBLEM OF PORT CONGESTION AT APAPA PORT, LAGOS, NIGERIAen_US
dc.typeThesisen_US
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