EFFECT OF MERGER AND ACQUISITION ON THE EMPLOYEES’ JOB SATISFACTION OF DEPOSIT MONEY BANKS IN KADUNA METROPOLIS.

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Date
2013-02
Authors
ALIYU, Maimuna
Shika
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Abstract
Mergers and acquisition and other forms of business combinations have desirable strategic advantages. However, inherent in these business combinations are the fears of hampering employee job satisfaction which may prove to be traumatic especially for the employees of acquired firms; the impact can range from anger to depression which may result in high turnover, decrease in morale, motivation, productivity and consequently, merger failure. The study evaluates the effect of merger and acquisition on the employees’ job satisfaction of deposit money banks in Kaduna Metropolis. The study is quantitative in nature (overhaul casing) using structured questionnaire as instrument of data collection which was used to collect data from the employees’ of merged and acquired DMBs domiciled in Kaduna metropolis. Employee job satisfaction was measured using the short version of the Minnesota Satisfaction Questionnaire (MSQ) developed by Weiss, Dawis, England, & Lofquist, (1967). The study examined how M&A affected the satisfaction, morale and psychological threat of employees of the merged and acquired DMBs in Kaduna metropolis. Differences in the participants satisfaction level was measured using the MSQ and the hypotheses was tested using chi-square test of goodness of fit. The findings reveal that the respondents were more often satisfied than dissatisfied with their jobs. Therefore, it was recommended among others that banks should continue to recognise employees’ level of involvement with building the new organizational culture following an M&A exercise.
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A THESIS SUBMITTED TO THE POST GRADUATE SCHOOL, AHMADU BELLO UNIVERSITY, ZARIA, IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF MASTER OF SCIENCE IN BUSINESS ADMINISTRATION
Keywords
EFFECT OF MERGER,, ACQUISITION,, THE EMPLOYEES’ JOB,, SATISFACTION,, DEPOSIT MONEY BANKS,, KADUNA METROPOLIS.
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