ORGANISATIONAL QUALITY POLICY PRACTICES OF NIGERIAN BUILDING DESIGN FIRMS IN RELATION TO NUMBER OF EMPLOYEES
ORGANISATIONAL QUALITY POLICY PRACTICES OF NIGERIAN BUILDING DESIGN FIRMS IN RELATION TO NUMBER OF EMPLOYEES
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Date
2013-08-14
Authors
KADO, D. ABUBAKAR, M.
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Abstract
Ensuring availability of resources (including human) is among the requirements of
quality management system. This paper is aimed at investigating the relationship
between Organisational Quality Policy of Nigerian Building Design Firms and their
number of employees. Organisational Quality Policy is among 20 quality
management sections contained in various design standards. Questionnaire survey
was used to generate data for the study. Average Prevalence, Regression and
Correlation Analyses were adopted for data analysis. The overall average quality
practice prevalence values recorded by the firms indicated that only firms under the
group of'Over 20 Employees* attained the status of'Require Slight Improvement'
with overall average quality practice prevalence value of 76.17%. All the remaining
groups require serious improvement as indicated by their respective overall average
quality practice prevalence values that generally fall below 75%. Improvement in
practice was noted to increase with increase in number of employees. A correlation
coefficient of 0.74 indicated that there is a strong correlation between the quality
practice performance of the Nigerian Building Design Firms and their number of
employees. It is recommended that the Nigerian Building Design Firms need to
improve in all aspects of Organisational Quality Policy practices, particularly in the
areas of staff improvement.
Description
Department of Building, Ahmadu Bello University, Zaria, Nigeria.
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VOLUME 2