ORGANISATIONAL QUALITY POLICY PRACTICES OF NIGERIAN BUILDING DESIGN FIRMS IN RELATION TO NUMBER OF EMPLOYEES

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Date
2013-08-14
Authors
KADO, D. ABUBAKAR, M.
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Abstract
Ensuring availability of resources (including human) is among the requirements of quality management system. This paper is aimed at investigating the relationship between Organisational Quality Policy of Nigerian Building Design Firms and their number of employees. Organisational Quality Policy is among 20 quality management sections contained in various design standards. Questionnaire survey was used to generate data for the study. Average Prevalence, Regression and Correlation Analyses were adopted for data analysis. The overall average quality practice prevalence values recorded by the firms indicated that only firms under the group of'Over 20 Employees* attained the status of'Require Slight Improvement' with overall average quality practice prevalence value of 76.17%. All the remaining groups require serious improvement as indicated by their respective overall average quality practice prevalence values that generally fall below 75%. Improvement in practice was noted to increase with increase in number of employees. A correlation coefficient of 0.74 indicated that there is a strong correlation between the quality practice performance of the Nigerian Building Design Firms and their number of employees. It is recommended that the Nigerian Building Design Firms need to improve in all aspects of Organisational Quality Policy practices, particularly in the areas of staff improvement.
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Department of Building, Ahmadu Bello University, Zaria, Nigeria.
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VOLUME 2