ASSESSMENT OF BARRIERS TO COMMUNICATION IN THE NIGERIAN CONSTRUCTION INDUSTRY
ASSESSMENT OF BARRIERS TO COMMUNICATION IN THE NIGERIAN CONSTRUCTION INDUSTRY
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Date
2014-07
Authors
MAILABARI, Hassana Kumo
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Abstract
All the various stages of construction rely on professionals transferring appropriate and relevant
information to develop a buildable design that meets the client’s requirements. As the project
unfolds and the design is realized, information in the form of drawings, specifications and
construction methods must be communicated from one expert to another. This study’s aim to
find out the factor that causes communication barriers in the construction industry. A cross
sectional descriptive study design was used and 100 professionals from the construction industry
were selected using a non-probability convenience sampling technique. Statistical package for
social sciences (SPSS Version 20) was used for the analysis. Data was summarized using
frequency tables and graphic presentation. Chi-square test was used to test the association
between the predictor variable and the outcome variable. P-value was set at P < 0.05. The
research sampled 82 professionals working with consultant, project clients and contractors. The
research established that within the Nigerian construction industry there have been many barriers
to communication on construction project in Nigeria and the inherent factors that influences the
occurrence of this barriers was also determine which includes: Badly expressed message,
Adopting to the behaviour of a group, Limited vocabulary, Environment, Job dissatisfaction,
Pronunciation, Disturbing moment, Religious beliefs, Time schedule pressure, Ethics, Social
differences, Body language, Gestures, Ascent, Grammar, and Unconscious incompetence. The
relationship between communication barriers and the factors that influences its occurrence was
established. Finally the research established that poor communication as a result of barriers to
communication had resulted in project delayed, project cost overrun, poor project quality and
affects workers safety on site
Description
A Thesis submitted to the School of Post Graduate Studies, Ahmadu Bello University, Zaria
In Partial fulfillment of the requirements for the award of
Masters Degree in Quantity surveying,
Department of Quantity Surveying, Faculty of Environmental Design
Ahmadu Bello University, Zaria, Nigeria
JULY, 2014
Keywords
ASSESSMENT,, BARRIERS,, COMMUNICATION,, NIGERIAN,, CONSTRUCTION,, INDUSTRY