MANAGEMENT OF TRANSPORT SERVICES: A CASE STUDY OF NIGERIAN RAILWAY CORPORATION

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Date
2000-09
Authors
AUWALU, DALHATU
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Abstract
This research is on the Management of Transport Services. A Case Study of Nigeria Railway Corporation (NRC). Chapter one shows the introduction which consists of the objectives of the study, significance of the study, statement of the problem, scope of the study and the definitions of the terms used in the research. The second chapter is the literature review on the introduction, the theoretical framework, modern transportation service in Nigeria, its modes, characteristics and the importance of transport service in Nigeria were also discussed. Also Management was defined, the functions, importance and management of transport service in Nigeria were also discussed. The historical background of the Nigerian Railway Corporation was discussed. The purpose of the Corporation and their duties which are defined in the Rail Act of 1955 was also discussed. The different structures in the corporation were looked into and discussed, how they are managed and the organisational chart of NRC was shown. The performance and management of the corporation was discussed," the performance in the area of the passengers carried, freight carried, the revenue earned, the deficit, budget and profit made by the organisation were looked into also. But despite the financial position of the organisation, there is still the problem of management among other problems the Corporation is facing, and which lead to the opinion of the people that the organisation is not satisfying the people/society the way it should satisfy them. Various solutions are recommended in the research work on how to solve the problems facing the organisation, in which one of the solution is that the management should first introduce discipline into the organisation, to see that their maximum performance in their work in which are given in their work and which can be done by paying the salaries of the workers so that they can 'be motivated to perform well for the improvement of the Corporation.
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BEING A PROJECT SUBMITTED TO THE POSTGRADUATE SCHOOL . AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE AWARD OF MASTER DEGREE IN BUSINESS ADMINISTRATION, (MBA) DEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF ADMINISTRATION AHMADU BELLO UNIVERSITY, ZARIA SEPTEMBER, 2000
Keywords
MANAGEMENT,, TRANSPORT,, SERVICES:
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