THE IMPACT OF JOB SATISFACTION ON PRODUCTIVITY IN THE BANKING SECTOR OF THE NIGERIAN ECONOMY
THE IMPACT OF JOB SATISFACTION ON PRODUCTIVITY IN THE BANKING SECTOR OF THE NIGERIAN ECONOMY
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Date
2013-07
Authors
DANFULANI, KABIR
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Abstract
A fundamental problem underlying any enterprise which is also common place in
Nigerian banks is how the workers of the financial institution (banks) can be SO
organized, developed and managed in order to attain the highest level of
efficiency, productivity, thus this study, was done to ascertain the impact of job
satisfaction on productivity in the banking sector of the Nigerian economy. The
correlational and survey research design was employed in this study to ascertain
the relationship between job satisfaction and productivity. Total number of
questionnaires used for the analysis is 65 to bank consumers and staffs. The
responses of the participants were scaled on a 5 point Likert scale and the
research question was answered using frequencies and percentages while the
hypotheses were tested using correlation and descriptive statistics. It was found
that there is positive and significant relationship between job satisfaction and
productivity of employees in the Nigerian banking sector as seen in correlation
coefficient equal to 0.767 andp-value equal to 0.000 < 0.05; there is a significant
relationship between employee performance and organization productivity in
Nigerian banking industry as depicted by correlation coefficient of 0.647 and pvalue
of 0.000 < 0.05;. Based on the findings, it was recommended amongst others
that Banks in Nigeria financial industry should give priority and invest
increasingly in creating a conducive, favourable and interesting work environment
for workers in order to sustain high level of job satisfaction and sustain increased
productivity
Description
BEING A PROJECT SUBMITTED TO THE POSTGRADUATE SCHOOL,
AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILLMENT OF
THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF MATER
OF BUSINESS ADMINISTRATION (MBA) OF AHMADU BELLO
UNIVERSITY, ZARIA.
DEPARTMENT OF BUSINESS ADMINISTRATION
FACULTY OF BUSINESS ADMINISTRATION
AHMADU BELLO UNIVERSITY, ZARIA
JULY, 2013
Keywords
JOB SATISFACTION,, BANKING SECTOR,, NIGERIAN ECONOMY