APPLYING TOTAL QUALITY MANAGEMENT TO EDUCATIONAL SUPERVISION AND INSTRUCTION: A Case Study of Zaria Education Zone, Ministry of Education, Kaduna State
APPLYING TOTAL QUALITY MANAGEMENT TO EDUCATIONAL SUPERVISION AND INSTRUCTION: A Case Study of Zaria Education Zone, Ministry of Education, Kaduna State
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Date
1999-06
Authors
MAMMAN, SANI EASTERBROOK
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Abstract
The major deficiency in our nation’s school system is the poor implementation
of the curriculum. This has been manifesting in the poor performance of students in
public examinations which predispose them to indulge in examination malpractices.
There cannot be any stronger case for a more effective monitoring and supervision of
our school systems.
Total quality management is about improvement. It therefore has much to
offer schools in that it stresses a relentless hunt for ways to improve quality. It offers
an holistic approach which has the potential to enhance outcomes and reduce costs.
Disturbingly, a major finding of this study revealed the absence of TQM
program and TQM-related instructional attributes in schools.
The stakes involved in education are enormous, making it imperative for
educators to provide as good an education as possible. If public educational
administrators and teachers take to heart the essentials of the TQM philosophy and
apply them creatively to supervisions and teaching, they can not only positively
influence the outcomes of their students, but also their own.
Description
A RESEARCH PROJECT SUBMITTED TO THE POSTGRADUATE
SCHOOL, AHMADU BELLO UNIVERSITY, ZARIA, IN PARTIAL
FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF
MASTERS DEGREE IN BUSINESS ADMINISTRATION (MBA)
DEPARTMENT OF BUSINESS ADMINISTRATION,
INSTITUTE OF ADMINISTRATION,
AHMADU BELLO UNIVERSITY, ZARIA - NIGERIA
JULY, 1999
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Keywords
APPLYING, TOTAL QUALITY, MANAGEMENT, EDUCATIONAL, SUPERVISION, INSTRUCTION, Zaria Education Zone, Ministry of Education, Kaduna State