TOTAL QUALITY MANAGEMENT IN MINERAL RESOURCES DEVELOPMENT IN NIGERIA

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Date
1999-08
Authors
JACKDELL, STEPHEN MALLO
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Abstract
A modern management technique that can lead to achieving corporate excellence in both services and products in the Solid Minerals Sector of the Nigerian economy, is Total Quality Management. This concept encourages organizational excellence by continuously meeting agreed customer requirements at lowest cost using the potentials of all employees. The study has identified this new management philosophy as the most important management technique capable of drastically minimizing or eliminating such impediments associated with mineral investment in Nigeria such as poor funding, unfavorable government policy/implementation, inadequate technological transfer, inadequate technological development, inadequate infrastructural development and low capacity utilization of mining/mineral processing industries. The study has shown how the entire mineral sector comprising the Federal Ministry of Solid Mineral Development, Federal Government Parastatals, and the organized private sector of mineral investment can implement the tools, techniques and project of TQM. The Formation of Steering Groups, Project teams, and corordinators at all the relevant spheres of mineral policy and mineral investments have been demonstrated according to appropriate structure and Top-Down requirements. To this effect, some TQM experiences have been drawn from foreign contract mining investment, showing that, Quality Mineral Policy, Quality Employment, Quality Services, Quality Exploration/mineral development, Quality Mining/Mineral processing of products are competitive advantages of TQM. These advantages should offer strong economic leaverage and wider investment scope for domestic and international mineral resources investors with regards to the Nigerian Minerals. These in turn, will stimulate downstream investment and capital formation that are vital for capital market development and subsequent industrialization of the country.
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A THESIS SUBMITTED TO THE POSTGRADUATE SCHOOL, AHMADU BELLO UNIVERSITY, IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF DEGREE OF MASTER OF BUSINESS ADMINISTRATION (MBA) DEPARTMENT OF BUSINESS ADMINISTRATION AHAMADU BELLO UNIVERSITY ZARIA AUGUST, 1999
Keywords
TOTAL,, QUALITY,, MANAGEMENT,, MINERAL,, RESOURCES,, DEVELOPMENT,, NIGERIA
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