MANPOWER TRAINING AND DEVELOPMENT IN THE BANKING SECTOR
MANPOWER TRAINING AND DEVELOPMENT IN THE BANKING SECTOR
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Date
2000-08
Authors
GRACE, S. MUNDAT
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Abstract
Human factor is the most valuable asset in any organisation . The ability of
the human factor to combine other available resources effectively for the
achievement of the organisational goals.
The environment in which business operate are not static they are indeed
dynamic and turbulent. Training and developing the human factor therefore
becomes in operative.
This work attempts to lay emphasis on the exploration of the theoretical base
of the training and development function as well as the examination of the practical
aspect through the case study .
An attempt has also been made on finding out the general constraints to training and
development.
Questionnaire were administered at two training centres of the union Bank of
Nigeria Plc . Interviews were conducted and personal observations made in order to
gather data on the practical aspect of training and development.
The study has shown that there is a relationship between attendance of training
course by union Bank of Nigeria staff and the level of productivity. The study
equally reveals that bad management practice (which is the result of inadequate
training) is the major cause of the distress situation in the Banking section in
Nigeria.
The study shown that UBN Plc. did not experience adverse effects of the
distress problem because of its long term and well established training and
development programmes to the extent that it engages in the training of staff from
other banks and establishments.
A major problem identified. However is the ineffective use of the on-the -
Job training in UBN Plc . Despite the important of formal training performed by
training centres and institutions on-the-job training is highly recommended. 1 should
be emphasised and given more prominence not only in the banking sector.
Description
BEING A THESIS SUBMITTED TO THE POSTGRADUATE
SCHOOL AHMADU BELLO UNIVERSITY, ZARIA; IN
PARTIAL FULFILMENT OF THE REQUIREMENT FOR
THE AWARD OF MASTER DEGREE OF BUSINESS
ADMINISTRATION (MBA).
DEPARTMENT OF BUSINESS ADMINISTRATION,
FACULTY OF ADMINISTRATION AHMADU BELLO
UNIVERSITY ZARIA.
AUGUST, 2000
Keywords
MANPOWER,, TRAINING,, DEVELOPMENT,, BANKING SECTOR