THE USE OF MANAGEMENT INFORMATION SYSTEMS IN NATIONAL BOARD FOR TECHNICAL EDUCATION, KADUNA
THE USE OF MANAGEMENT INFORMATION SYSTEMS IN NATIONAL BOARD FOR TECHNICAL EDUCATION, KADUNA
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Date
2015-09
Authors
EGWUIBE, MARTINA OKWUCHI
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Abstract
The purpose of this study was to identify the barriers to the Use of Management Information System in National Board for Technical Education Kaduna for enhanced management planning and decision making and to determine the impact and consequences of the use of MIS. The study adopted the survey method of research and the instruments used for data collection were the questionnaire and unstructured interview. The target population of the study comprised of all the Management staff of the NBTE. Purposive sampling procedure was used to arrive at a total of 58 samples of the entire population of staff. The target sample was made up of 1 Chief Executive, 4 Directors, 27Deputy Directors and 26 Chiefs. The data collected for the study was analyzed and interpreted by the use of descriptive statistics, which were presented in tabular format using percentages to provide answers to the research questions. The findings revealed that majority of the management staff were above the age of 46 and majority of them are male, with master degree in different disciplines. The major barriers identified that affects the effective use of MIS in National Board for Technical Education kaduna are : Financial, Technological , Organizational and individual barriers. The study discovered that MIS impacted management/organization processes positively in the following areas: integration of information is made possible across various TVETS, access to information has been improved , improved communication networking between colleagues and other institutions, it has improved the day to day control and planning of operations, All these are linked to improving decision making but it is not to a reasonable level. The study revealed also the negative impact of the use of MIS in NBTE to include : it alters the skills required by individual to do his jobs, it reduces number of workers required for certain tasks, it sets in frustration among employee due to error in system set up as well as unfamiliarity with the new system. Finally the study revealed that majority of the management staff do not rely on the use of MIS for their information needs. The study therefore, concluded that the use of MIS by management staff of NBTE for an improved decision making is very low. In view of this number of recommendations were made, such as: adequate fund should be allocated to MIS department , top management of NBTE should give full support to adoption and implementation of MIS, constant training and education of the staff and availability of adequate facilities, and technical support for maintenance of IT systems will no doubt help to improve the MIS usage in the organization which will in turn improve information flow, hence effective decision making.
Description
A THESIS SUBMITTED TO THE POSTGRADUATE SCHOOL AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILLMENT FOR THE AWARD OF MASTER OF LIBRARY AND INFORMATION SCIENCE DEGREE
Keywords
USE,, MANAGEMENT INFORMATION SYSTEMS,, NATIONAL BOARD FOR TECHNICAL EDUCATION,, KADUNA,