TRAINING AND DEVELPOPMENT AS A TOOL FOR IMPROVING EMPLOYEE PERFORMANCE AND EFFECTIVENESS
TRAINING AND DEVELPOPMENT AS A TOOL FOR IMPROVING EMPLOYEE PERFORMANCE AND EFFECTIVENESS
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Date
2000
Authors
ABDULLAHI, MOHAMMED SANI
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Abstract
The realization of any organization's objectives lies solely on dedicated
hardworking and efficient personal to assist in realizing its objectives. In the
recent past, banks and government parastalals do collapse and close largely
due to lack of efficient and trained manpower.
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It is in line with that training and development was carefully studied and
specially the case of the employees performance and effectiveness in federal
Inland Revenue Service was considered.
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Some of the findings include the existence of proper implementation of
various techniques of training and development that greatly enhance the
performance and effectiveness of employees in the organization. Also the
availability of adequate training and development opportunities in the
organization was unanimously agreed by majority of the respondents which
they believe is immensely contributing to the success of revenue collection
in the department.
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It was also found out that the organization was able to use mostof the
training and development techniques which enables it to overcome the
problem of having many employees not having the basic idea of how to
carry out its schedules effectively.
It was also discovered that the department patronises other professional
bodies around for training their employees, most especially at the Ebute-
Meta 'framing School, Lagos.
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But some problems were also identifies which are posing a serious
impediment to the department's effort in providing adequate training for the
employees and this is financial.
The financial provision for training is being handled at the corporate Head
Quarter of the department which is beyond the control of Kaduna Office.
Also, frequent transfer of officers greatly affect the performance of Kaduna
Office in the area of on-the-job training.
Some of the recommendation made is that, the department should look into
the cases of frequent transfers and placement to avoid mis-use of priorities.
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Keywords
TRAINING, DEVELPOPMENT, TOOL, IMPROVING, EMPLOYEE PERFORMANCE, EFFECTIVENESS