NEEDS ASSESSMENT FOR TRAINING AND DEVELOPMENT IN NIGERIAN BANKS (A CASE STUDY OF UNITED BANK FOR AFRICA PLC KADUNA)
NEEDS ASSESSMENT FOR TRAINING AND DEVELOPMENT IN NIGERIAN BANKS (A CASE STUDY OF UNITED BANK FOR AFRICA PLC KADUNA)
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Date
1998-10
Authors
TALMON, LAMI,
ANDEMA
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Abstract
ABSTRACT
In order for Banks to achieve its set objectives and to enhance more productive and
efficient performance, it must ascertain employee needs for training and development and
also regular and constant training of these employees which will lead to continuous
productivity and subsequent growth of the Bank.
Instruments used in obtaining data necessary to accomplish this research was the use of
questionnaires which were administered to the employees of the Bank. Three hypothesis
were tested, the first was rejected while the other two were accepted.
All data collected were analysed, findings to show that most employees of United Bank
for Africa Pic. do not have training needs, since the bank has always catered for and
scheduled their training and development programmes.
Recommendations were given based in these findings, in order for employees of United
Bank for Africa Pic to perform their jobs better and more efficiently, the Bank should
first of all ascertain training and development needs of employees before undertaking any
training and development programme.
In conclusion, based on the findings obtained in this research, the management of the
bank to some extent has provided good training and development programmes which has
led to the achievements of some of its objectives.
Description
DEPARTMENT OF BUSINESS ADMINISTRATION
FACULTY OF ADMINISTRATION
AHMADU BELLO UNIVERSITY,
ZARIA
Keywords
NEEDS,, ASSESSMENT,, TRAINING,, DEVELOPMENT,, NIGERIAN,, BANKS,, CASE,, STUDY,, UNITED,, BANK,, AFRICA,, PLC KADUNA