EVALUATION OF LEARNER SUPPORT SERVICES IN THE NIGERIA CERTIFICATE IN EDUCATION BY DISTANCE LEARNING UNDER THE NATIONAL TEACHERS’ INSTITUTE, KADUNA
EVALUATION OF LEARNER SUPPORT SERVICES IN THE NIGERIA CERTIFICATE IN EDUCATION BY DISTANCE LEARNING UNDER THE NATIONAL TEACHERS’ INSTITUTE, KADUNA
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Date
2014-02
Authors
SHEHU, Zubairu
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Abstract
This research examined the Learner Support Services in the Nigeria Certificate in Education by Distance Learning under the National Teachers‟ Institute, Kaduna. Five research objectives were articulated and centred on determining the adequacy quality of the NTI Learner Support Services; determining the extent to which the NTI Learner Support Services are being utilized by the Institute in its Nigeria Certificate in Education by Distance Learning System (NCE/DLS); determining the capacity of the NTI personnel and Course Facilitators on effective implementation of the NTI Learner Support Services; and determining the perception of students and Course Facilitators on the impact the NTI Learner Support Services on their learning. An ex-post factor research design was adopted in which questionnaires with the reliability index of 0.87 co-efficient were administered to a sample population of 2,696 from a total population of 9,752 based on the Morgan & Kreycie (1971) table of sampling, from which 2,036 representing 75.52% were returned. The Data from the respondents was subjected to statistical testing using the Analysis of Variance (ANOVA) and Independent t-test and the findings revealed that;
The Learner Support Services/Facilities being used in the Institute in its Nigeria Certificate in Education by Distance Learning are not adequate.
The Learner Support Services/Facilities being used in the Institute‟s Nigeria Certificate in Education by Distance Learning are not qualitative.
The Learner Support Services/Facilities in the Nigeria Certificate in Education by Distance Learning are under utilized by the Institute in the training of its teachers through its distance learning system.
The learner support services by the Institute‟s distance learning programme do not significantly impact on students‟ performances.
The staff and Course Facilitators are not constantly trained by the Institute in most aspects of its distance education.
Consequently, two (2) levels recommendations were given thus:
i. Firstly, is the need for a National Distance Education Control Agency to regulate and standardize the practice of distance education nationwide;
ii. Secondly, is the need to strengthen the operational bases with adequate facilities for both students and course facilitators to use to facilitate the delivery of the content of education through distance learning;
iii. Thirdly, is the need for regular editing and critiquing/evaluation of learner support services/facilities with a view to continuously injecting the quality required of learner support services;
iv. Fourthly, is the need to monitor and ensure proper and efficient use of the learner support facilities by both students and course facilitators in the study centres; and
v. Fifthly, is the need for regular capacity training and motivation for staff and course facilitators who are the pivots of the institute‟s distance learning system in all aspects of distance education to make them strongly inclined to discharging their assigned roles.
Description
A DISSERTATION SUBMITTED TO THE SCHOOL OF POSTGRADUATE STUDIES, AHMADU BELLO UNIVERSITY, ZARIA IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF A DOCTORAL DEGREE IN CURRICULUM AND INSTRUCTION
Keywords
EVALUATION, LEARNER,, SUPPORT,, SERVICES,, CERTIFICATE,, EDUCATION,, DISTANCE,, LEARNING,, UNDER,, NATIONAL,, TEACHERS’,, INSTITUTE,