THE EFFECT OF JOB SATISFACTION ON PERFORMANCE OF ACADEMIC STAFF IN AHMADU BELLO UNIVERSITY, ZARIA
THE EFFECT OF JOB SATISFACTION ON PERFORMANCE OF ACADEMIC STAFF IN AHMADU BELLO UNIVERSITY, ZARIA
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Date
1999-09
Authors
HAMZA, ABDULLAHI YUSUF
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Abstract
The pace at which education in general, and university in particular, deteriorates
in Nigeria is alarming; the fall in standard of education and the poor quality of graduates
of each level is disheartening. The educational system seems to be collapsing and going
abys - with uncertainty, insecurity and confusion enveloping the entire operational
sphere. And the university academics seems disillusioned and disenchanted; their
morale affected and increase absenteeism and labour turnover become the order. These
certainly donot call for efficient performance, meaningful achievement and consequent
development of education. The unfortunate situation is generally roped on poor
management, undue political interference and, above all, poor conditions of service to
ensure effective motivation for performance.
It is in the light of the above scenerio that this research was undertaken - to
understand the why of the down-turn trends in university education and, above all, the
seemingly negative job attitude of the academics. The research hypothesized that lack
of job satisfaction and motivation of the academic staff informed the poor job attitude,
performance, productivity and consequent poor output - in research, publications and
human development.
The research findings include:
1. That the academic work were intrinsically enriched with capacity for realizing
higher order needs for potential development, achievement, recognition.
responsibility and advancement;
2. That the academics have affective cognitive tendency towards their profession
and therefore have desire to develop self and the university;
3. That the inhibiting factor to realising academics self and university objectives
were extrinsic satisfaction borne by poor conditions of service and operational
tools/materials; these were now the academics dominant needs;
4. That the deprivation of these needs affect their value expectations and cause job
dissatisfaction leading to low morale, absenteeism, poor performance, and
turnover;
5. The research finally noted that an intrinsically and extrinsically satisfied
academics will not only exert and deploy his tallents and ability, but also seek scope and
challenges to express potentials for high performance and productivity - not only for
self but also for unversity development. Unless, of course, he/she is a mediocre, an
opportunist or hygiene seeker.
Lack of appreciating the fact that workers needs and value expectations changes
with time and circumstances and does affect their job attitude, satisfaction, performance
and productivity - contributes to university incapacity to achieve its set objectives. The
research recommended constant survey of academics job satisfaction in relation to
peformance; adequate and prompt payment of salary/allowances, adequate and effective
teaching/research facilities, adequate university funding; and, indeed, good leadership
that ensure good labour-management relationship for reasonable integration, leading to
productive and creative collaboration towards mutual objectives and collective
responsibility.
Description
A Thesis submitted in partial fulfilment of the
requirements for the award of the Degree of Masters
of Public Administration (MPA)
DEPARTMENT OF PUBLIC ADMINISTRATION
FACULTY OF ADMINISTRATION
AHMADU BELLO UNIVERSITY
ZARIA
SEPTEMBER 1999
Keywords
SATISFACTION, PERFORMANCE,, ACADEMIC STAFF, AHMADU BELLO UNIVERSITY, ZARIA