ACCESS AND UTILIZATION OF INFORMATION RESOURCES AND SERVICES BY LEGISLATIVE AIDES IN THE NATIONAL ASSEMBLY LIBRARY ABUJA
ACCESS AND UTILIZATION OF INFORMATION RESOURCES AND SERVICES BY LEGISLATIVE AIDES IN THE NATIONAL ASSEMBLY LIBRARY ABUJA
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Date
2015-06
Authors
MUYIWA, QRISTEE
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Abstract
This study investigated the access and utilization of information resources and services by legislative Aides in the National Assembly, Abuja for legislative function. The objectives of the study were to identify the types of information resources and services accessed and utilized by the legislatives Aides in the NASS, to determine the extent of Access and Utilization of information available in the NASS, Legislative Aides level of satisfaction of the information services in NASS, how Legislative Aides access information, constraints hindering access and utilization of the information resources and services. The study adopted survey research method . The area of study was NASS Abuja and the population of the study stood at 479. Simple Random sampling technique was used to select sample size of 48 for the study. 48 copies of the questionnaire were administered. 40 copie were collected and returned. Interview and observation were also used to collect data. Frequencies, percentages and tables were used in analyzing the data collection. The data analysis and discussions were based on the major findings of the study. The study discovered that legislative aides have access to the information resources and services provided by the NASS library and the information resources are effectively utilized, the library has more printed information resources and rich in textbooks, newspaper, and Hansard and adequately utilized. The non printed information resources were very few and not accessible for use. The study revealed that the users are satisfied with the information services provided by the NASS library. Some strategies put in place to ensure access and utilization of information resources and service include rigorous awareness campaign through mass communication, adequate online bibliographic tools and users education. The study concluded that the effort in giving qualitative service to the users can only succeed if the tools, the materials and human resources are adequately mobilized towards the realization of the goals of the NASS library. It recommends that more attention should be given by the management in the areas of funding and acquisition of modern gadgets, such as computers for intranet services between the library and the legislative aides offices and befitting permanent structure for the legislators and must be centrally located and well equipped.
Description
A THESIS SUBMITTED TO THE POSTGRADUATE SCHOOL,
AHMADU BELLO UNIVERSITY, ZARIA
IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER DEGREE IN LIBRARY AND INFORMATION SCIENCE,
DEPARTMENT OF LIBRARY AND INFORMATION SCIENCE,
FACULTY OF EDUCATION
Keywords
ACCESS,, UTILIZATION,, INFORMATION RESOURCES,, SERVICES,, LEGISLATIVE AIDES,, NATIONAL ASSEMBLY LIBRARY ABUJA,