EFFECT OF MANPOWER TRAINING AND DEVELOPMENT ON WORKER’S PERFORMANCE: A STUDY OF KADUNA STATE CIVIL SERVICE COMMISSION
EFFECT OF MANPOWER TRAINING AND DEVELOPMENT ON WORKER’S PERFORMANCE: A STUDY OF KADUNA STATE CIVIL SERVICE COMMISSION
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Date
2014-11
Authors
UMAR, UMULKHAIRU HUMA
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Abstract
This study seeks to examine how training and development programme have affected workers performance in the Kaduna State Civil Service Commission (KSCSC). Manpower training and development is meant to improve workers performance in an organisation, but despite the efforts put forward by KSCSC to train and develop it staff, their performance is still low. The aim of this study is to find out why there is low performance despite the training programme, and also to find out how poor funding could affect the training programme. It was hypothesized that; “there is no significant relationship between manpower training and development and workers performance in KSCSC”, that, “there is no significant relationship between the procedures used in selecting staff for training and the effectiveness of the training programmes”, and “there is no significant relationship between insufficient funding and poor manpower training and development programme in the KSCSC”. Related literatures were reviewed and an empirical study was also carried out. The Donald Kirkpatrick’s four level of learning model was adopted for this study. The questionnaires administered on the members of staff of the KSCSC were analysed using the chi-square statistical tool of analysis. Based on the analysis, the three null hypothesis formulated were rejected while the alternate hypotheses were accepted. The major findings include: training has a positive impact on worker’s performance, the procedures used in selecting staff for training affected the result of the training programme and insufficient funding led to poor manpower training programmes. The researcher recommends that, the procedures used in selecting staff for training be based on the commission’s need and the commission should source for funds through investment to augment government’s allocation.
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A THESIS SUBMITTED TO THE SCHOOL OF POSTGRADUATE STUDIES, AHMADU BELLO UNIVERSITY, ZARIA, IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER OF SCIENCE (M.SC.)
DEGREE IN PUBLIC ADMINISTRATION, DEPARTMENT OF PUBLIC ADMINISTRATION, FACULTY OF ADMINISTRATION,
AHMADU BELLO UNIVERSITY, ZARIA, NIGERIA
Keywords
EFFECT,, MANPOWER TRAINING,, DEVELOPMENT,, WORKER’S,, PERFORMANCE,, STUDY,, KADUNA STATE,, CIVIL SERVICE COMMISSION,