USER SATISFACTION STUDY OF SELECTED PUBLIC–PRIVATE PARTNERSHIP PROJECTS IN ABUJA
USER SATISFACTION STUDY OF SELECTED PUBLIC–PRIVATE PARTNERSHIP PROJECTS IN ABUJA
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Date
2010-12
Authors
RUFAI, HALIMA LADIDI
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Abstract
Public Private Partnership (PPP) has been identified as a potential and practicable solution to
tackling the difficulties and problems in the progress of housing development especially in
developing countries. The involvement of the private sector will help to reduce burden on
government and accelerate the provision of affordable housing for all. In applying PPP in housing
delivery, a number of key conditions for success were identified. These are: clear and
understandable frameworks, political stability, extensive support from the legislature, and local
stock and a developed capital markets.
Evaluation studies have been carried out on issues crucial to the acceptance and sustainability of
the scheme like political, economic, social and environmental factors of administrative objectives,
technical workability, finance and accessibility, and so on. Issues regarding user-satisfaction is
highlighted here as it relate to their assessment of the end-products of this arrangement as per
meeting requirements for house design, space allocations, individual privacy and so on. If PPP in
housing in Abuja and similar places in Nigeria is to be made effectively, then, there is the need for
a more specific and clearer system in regards to the basic tenets of this globally accepted strategy.
The arrangement should be towards the less endowed in the society, houses and other products
of the system should be planned and constructed according to the desires of the intending
beneficiaries. There should be adequate arrangements regarding payment by the beneficiaries,
and there is also the need to ensure that it is accessible to the different cadre of the beneficiaries.
This should go along with strict monitoring of the key operator of the scheme at least to ensure
adherence to standards and procedures. If the PPP is structured to only let the operators and
financiers pursue their goal, the efficiency of the infrastructure and services provided under such
arrangements might be undermined. However, by improving the efficiency of services and
operations by all stakeholders; the chances that these services become quite sustainable would be
relatively high.
Description
Thesis submitted to the Dean
Postgraduate School, Ahmadu Bello University, Zaria
in partial fulfillment of the requirement for the award of
MSc (Urban and Regional Planning) Degree
Department of Urban and Regional Planning
Faculty of Environmental Design
Ahmadu Bello University
Zaria-Nigeria
DECEMBER, 2010
Keywords
USER SATISFACTION, STUDY OF SELECTED PUBLIC–PRIVATE PARTNERSHIP PROJECTS, ABUJA