HUMAN RESOURCES MANAGEMENT IN THE FINANCIAL SECTOR
HUMAN RESOURCES MANAGEMENT IN THE FINANCIAL SECTOR
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Date
1999
Authors
SALAHUDDEEN, Muhammed Mansur
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Abstract
ABSTRACT
This research work sets out to study and examine how effective human
resource is being managed in the financial sector using the Central Bank
of Nigeria as a case study.
Investigations have been made to see how human resources has thus far
been managed by the Central Bank of Nigeria.
Findings based on feedback from the samples interviewed and
questionnaires administered were interpreted. This interpretation reflects
the items of the samples over pressing issues of this research.
Consequently, the approval or disapproval of the research hypothesis
were determined by the numerical strength of the sample opinions and the
findings made by the researcher from the relevant literatures, especially in
the publications of the Central Bank of Nigeria itself.
The researcher found out that although the Bank has a whole department
in charge of the management of its work force, the recruitment,
deployment, development and proper utilization of this work force still
leaves much to be desired.
This is greatly attributable to poor records keeping, which makes timely
retrieval and update of personnel records extremely difficult and in some
cases impossible. The simple structure and staff strength of the Bank at
inception (two departments and 104 staff) and its present complex
structure (with 24 departments and over 8,000 staff) makes the system in
place cumbersome, unpracticable and outdated.
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The phenomenal growth in the highly professionalised work force of the
Bank continues to pose complex managerial challenges and practices.
Consequently, the system either overlook or ignore some of its functions
as it cannot, effectively, cope with the sophisticated demand of managing
the over 8,000 highly professionalised work force of the Bank.
The present day human resource manager equally needs an effective tool
that will assist him in molding and shaping the Bank's most valuable
asset (humans) into the next millennium.
In this vein, the Central Bank of Nigeria has, to a certain extent,
attempted to partially package and implement an electronic Human
Resources Management System. The full implementation and utilization
of this much needed tool for the effective harnessing and utilization of its
abundant work force has however not been achieved yet.
Recommendation as to how the Bank can improve in its efforts to
effectively manage its professionalised human resource were highlighted.
Description
IN PARTIAL FULFILLMENT OF THE REQUIREMENTS
FOR THE AWARD OF MASTERS IN BUSINESS
ADMINISTRATION (MBA) DEGREE.
Keywords
HUMAN,, RESOURCES,, MANAGEMENT,, FINANCIAL,, SECTOR., CASE,, STUDY,, CENTRAL,, BANK,, NIGERIA