THE IMPACT OF LABOUR TURNOVER ON PUBLIC ORGANISATIONS: A CASE STUDY OF NIGERIA AGRICULTURAL AND CO-OPERATIVE BANK LIMITED
THE IMPACT OF LABOUR TURNOVER ON PUBLIC ORGANISATIONS: A CASE STUDY OF NIGERIA AGRICULTURAL AND CO-OPERATIVE BANK LIMITED
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Date
1998-08
Authors
EYO, AGNES ANSELEM
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Abstract
This study is another significant attempt to study the impact of labour turnover in a development
bank, the Nigerian Agricultural and Co-operative Bank Limited. It appears to be the first
attempt to conduct a study of this nature on a financial service industry in Nigeria. The kind of
study even though appears to be more suited to a manufacturing industry because of the care
with which impact on productivity can be captured, it was in no means difficult to find a suitable
criterion to accomplish a similar task in a financial service organisation. The criteria proxy was
found in the loan operations data of the organisation, with specific focus on the debt repayment
component of the data.
Other objective criteria were to determine if there was labour turnover in the organisation for the
period covered by the study and if so to what extent, to determine the most important facto
among others which was responsible for this phenomenon and to identify areas of improvement
in the organisation which may increase staff satisfactk n and maximize separation.
With the use of some statistical computations and methods of analysis, the results have
established that the NACB have been experiencing voluntary and involuntary staff turnover, but
with a very stable work force within the range of 0.5 - 24 percent. It has been established that the
most potent factor that would take away labour from organisation to another is higher wages
and the second most important factor is better career prospects and motivation in terms of
promotion and training. The accompanying recommendations for improvement are derived
from these findings.
Description
Presented to the Department of Business Administration,
Ahmadu Bello University, Zaria.
In Partial Fulfillment for the Award of Degree of Master in Busines
Administration, Department of Business Administration, Institute
of Administration, Ahmadu Bello University, Zaria.
Keywords
IMPACT,, LABOUR TURNOVER,, PUBLIC ORGANISATIONS,, NIGERIA AGRICULTURAL,, CO-OPERATIVE BANK